[心得] 想抱怨
我在某婦產科工作，今天開會時，有同仁說，病人抱怨我抽血瘀青
其實當下很悶，我也衛教勿揉，壓滿5分鐘
偏偏還是瘀青，因為這樣客訴我
我工作快10年，頭一次被客訴這鳥事，實在很悶，誰能跟我說有甚麼好方法
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