Re: [討論] 二題選擇管理學

看板Management (企業管理)作者vpylin (vpylin)時間18年前 (2007/04/01 20:29)推噓1(1推 0噓 0→)

留言1則, 1人參與討論串1/1

※ 引述《uiou (never give up)》之銘言： : 1 The convient pharmacy(藥局) has received numerous complaints from home: ^^^^^ : delivery customers in the Friendly Hills area that their prescriptions(處方籤) : often arrive late. (^^^^^^^^ 是我不懂它的意思) : 我譯:藥局收到很多顧客抱怨處方籤太慢這是什麼意思@@" 有間便利藥局收到了數起住在Friendly Hills area 使用"送藥到家"服務的客戶抱怨說: "他們的藥常常會晚送到”。 : Almost all of the drivers say that they often get lot trying to find houses : in this neighborhood, even when directions have previously (先前) : been obtain(取得) from the customers. : 我譯:幾乎所有司機說他們事前取得顧客資料而這家藥局的幾乎每一位送藥員, 都花了很多時間在找路上, 即使當地點和方位早已是先從客戶哪裡取得, 也是一樣。 : Frequently, drive have to retrace(回憶) their route to get back to a pay phone : to call the customer for even more detailed directions. : 我譯:時常,司機回憶路線.....?! 送藥員們,常常需要回頭去找公共電話亭打電話給客戶, 問他們更詳盡的路線方向。 : Convient Pharmacy probably needs to change its: : A structure B people C technology D culture E strategy : 這題是C嗎? 所以答案是C, 因為他們需要比較好的找路系統 : --------------------------------------------------------------------------- : 小明 is leader of a task force that has been charged with restructuring(重組) : the order-processing system in the organization. ^^^^^^代表我不懂其意 : The task force is composed(鎮靜的) of his peers(同事) form other departments : in the organization. : Most of them worked together before in a previous taskforce that was : disbanded(遣散) because of high levels of confict in the group. 小明是"重整組織內訂購系統" 小組的領導人。小組的其他成員是小明公司內其他部門的同仁，而多數成員以前其實是同一個小組，他們後來是因為一些衝突問題而被分散到其他部門。 : According to Fiedler's model, an effective leader in this situation : would have a ________ style. : A TO(任務導向) B RO (關係導向) : 個人看法:費得勒的權變其情境有三要素領導者和部屬關係任務結構領導者權力基礎 : 但題目看不太出這三要素有沒有高手能解說謝謝我對權變模式沒有很熟,但是我覺得是任務導向, 因為既然是high levels of conflict, 關係導向可能比較沒用。 -- ※ 發信站: 批踢踢實業坊(ptt.cc) ◆ From: 59.112.0.8