[問題] 花旗饗樂卡 生日周年的王品第二客半價
花旗饗樂卡的其中一項權益是持卡滿周年生日享王品集團第二客半價
突然想到我的花旗饗樂卡已經辦了快六年了
只有在第一年的時候有拿到買一送一的優惠券
之後每年生日就甚麼也沒有收到
請問這樣正常嗎 ? 是否是每年生日時要主動打客服電話去索取才會給 ?
謝謝
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