[閒聊] 開戶又不耐等待
看板Bank_Service (銀行服務)作者starrynight (目標???)時間17年前 (2008/09/19 19:46)推噓14(14推 0噓 23→)留言37則, 15人參與討論串1/1
今天在幫一個應該是大公司主管之類的民眾開戶
同行的還有他老婆
大家都知道，開戶不比一般臨櫃交易，三兩下就可以解決
東西填一填，影像拍一拍，還不到5分鐘
那阿桑就在那邊催 "小姐，可不可以請妳動作快一點"
= =......
跟對方說會打電話到公司照會一下
對方又不高興地說"我們公司幾千人，你打去接的人也不見得知道"
= =......
難道你們的時間是時間，我們的時間就不是時間了嗎
況且我也沒有故意拖到你的時間
整個流程連隔壁櫃建檔完畢到給存摺給卡不超過15分鐘
開戶當面告知會照會，是尊重客戶
要不大可等你人走了再私底下打去問，這樣您事後知悉的感覺會比較好嗎?
不知道板上有在處理開戶業務的板友們都是怎麼跟這類客戶應對進退
不耐煩的，多問個幾句就不爽的......這一類客戶
謝謝~~
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